FAQs

1. What is J G E?
JGE is a brand that creates unique digital artwork on various products. It's not just about the products, but about creating a community that believes in unity, positivity, and togetherness.

2. What materials are your products made of?
Our Patches and stickers are high quality. Our stickers are waterproof and weatherproof vinyl. Our Patches are made of a mix of polyester cotton twill or felt!

3. Where are your products produced?
Our products are proudly produced at a professional shop in Springfield, Oregon, ensuring top-notch quality and supporting local businesses. All embroidered items are produced in house.

4. How are the designs created?
All designs are digitally created by Jarid Winters, the founder of JGE. Each piece carries a unique story and represents a philosophy of unity and positivity.

5. How do I care for my products?
For t-shirts, we recommend machine washing cold, inside-out on a gentle cycle with a mild detergent and similar colors. For stickers, simply wipe clean with a damp cloth. Patches are durable and can be hand washed with gentle detergent or on a cold machine cycle.

6. What if I have an issue with my order?
If you have any problems or concerns with your order, please contact us directly at (Jarid@groovyvibes.org) We strive to ensure our customers are happy with their products.

7. How much does shipping cost?
Shipping costs will vary depending on the destination. We also offer free shipping for certain bundles and with the use of specific codes.

8. Do you ship internationally?
We do ship internationally shipping costs will vary depending on destination and customs.

9. What's your return policy?
Returns are processed on a individual basis, depending on the product and quality of the item on reception. Accurate sizing charts are provided. 

10. How can I keep up with new releases or promotions?
Join our mailing list to receive updates on new designs, promotions, and GroovyVibes news. You can also follow us on Facebook and Instagram!

 

Stay Groovy!